T-Mobile cellular outage caused by "fibre disruptions" says official

NEW YORK CITY, New York: T-Mobile users across the US reported network outages this week, according to outage tracking website Downdetector.com.

In response, the US wireless carrier said it was quickly addressing a disruption that had affected some cellular services, and was working on resolving a problem that had caused intermittent issues with voice, messaging, and data services in several areas.

However, the company did not say how many users were affected.

Downdetector.com, which tracks outages by collating status reports from sources, including user-submitted errors on its platform, said the number of reports of T-mobile outages during the 24 hour period peaked at more than 83,000, but this number later fell to some 9,000.

Responding to Twitter messages from users experiencing problems, T-Mobile said it would review the complaints. It provided no details on the extent of, or reason for, the outage.

On Twitter, T-Mobile’s President of Technology Neville Ray said, "Our teams are rapidly addressing a 3rd party fiber interruption issue that has intermittently impacted some voice, messaging and data services in several areas."

Downdetector also recorded thousands of reports of disrupted services for other US wireless carriers, including Verizon and AT&T, as well as more than 2,000 unresolved incident reports for Verizon and more than 1,200 for AT&T.